We ship worldwide. Delivery times will vary, however we aim to deliver your Products (that are in stock) within 2 to 10 business days to any given location. We will be open with our communication where these timelines cannot be met. Our preferred courier is DHL Express and shipments can be tracked online. Tracking information will be sent to you once your Products have left our warehouse.
Our standard shipping rates are as follows per pair:
Domestic Shipments (within Australia): $10
International Shipments: $25
If you order multiple items, these may be dispatched in separate packages and may arrive at different times. If this occurs, please wait an extra day for the remaining Products to arrive before contacting Customer Service with a delivery enquiry.
It is your responsibility to ensure correct delivery details are provided. We are not responsible for reshipping orders at our expense if incorrect details are provided. Delivery shall be completed when we deliver the Products to the address that you gave us and the Products will be your responsibility from that time.
It is the customers responsibility to pay all local duties and taxes. You may be contacted by the courier to settle any amounts. Refusal to do so, and the resulting return to sender of goods will result in a deduction of the refund amount to the value of the freight and handling costs. These costs will be summarised in a tax invoice to the customer.