Like the saying in high school would go, "there are no stupid questions". We've experienced the frustration of shopping online, not finding all the information we need. So. This is us trying to put all you need at your fingertips. If there is however something we've missed (or you have a bit of a special request) please email us at email@example.com
"do you have a wide fit?"
Yes, all our shoes are designed around a wide fit. Nick - a Podiatrist - has crafted the shoes to provide additional volume for more broad foot types. With more info on our sizing page.
"do you ship overseas?"
Yes we have a shipping page however it is still the most commonly asked question. We ship worldwide. Rates in the link above.
"what is the difference between the Blanco dials and the Nero?"
Outlined on the Nero page...
The increased vamp on the Nero upper results in a different style of retention across the foot. If you love to ratchet up and have your shoe really 'pull' itself around your foot, then you're going to prefer our Blanco dials.
Nero is a softer style of retention - but do not mistake this for loose. They more closely replicate the feel of our Blanco laces, just with the speed of fit of dials. Nero, same performance in a softer feel package.
"where are your shoes made?"
Regrettably, before any staff at VeloKicks was even of voting age, the governments of the time oversaw the outsourcing of footwear manufacturing offshore. While we would love to have the capacity to have Australian made shoes, presently this is not possible as a legacy of these decisions. And while a part of our long term mission statement is to investigate means of re-establishing domestic production of our cycling shoes it's important to note that VeloKicks as an entity would not have been able to be established without tapping into overseas production. We understand, sympathise and agree to all the points around being pro-active in 'bringing back Australian made goods' however even before we considered creating our own line of shoes this was simply not viable for a two man start up.
Presently our shoes are primarily manufactured in China from synthetic leather and animal-free adhesive (vegan friendly) in conditions that we are assured are accredited to be free of child labour and made to our high standards.
We would like to take this moment to add that all of the VeloKicks staff and consultants are Aussies. By utilising the current production pathway we have been able to have one full-time employee, multiple consultants with a view to adding two more full-time employees in the coming 12-18 months. These are more jobs than the zero that would have been created if we stopped at "no Australian production of cycling shoes so guess we cannot start a business". We are a proud Australian start up with big plans for the future of our shoes and manufacturing. Like another great of our nation sang, "from little things, big things grow". VeloKicks will get there. But we need that support in order to grow.
"are your shoes vegan friendly?"
Yes, the leather is synthetic and adhesives used are not animal based.
"how much are the shoes?"
The prices of the shoes that we sell are on our main products page. If it is not there then we do not sell it.
"I cannot select the custom pair of shoes I want"
Our custom kicks do not need to you select the kicks you want. We could never hope to upload every pair of painted shoes to the product page so it's important to know
You do not select the artwork from the display for an order
all you need to do is select if the art is on our VeloKicks or shoes you supply. That's it. We email you after that and away we go with the process.
"where can I get those Season 3 socks?"
They were created by our friends over at Rule28 and they have a re-up of stock planned for later in March 2020. This is the second run but we cannot promise if there will be a third. Get in quick.
"what sizes do you presently stock?"
We stock 38 to 47 EU present in our road shoes. And 38 to 46 (with 47 coming late April) in our Lactic MTB/gravel shoe.